Sep 27, 2024 Brand & Experience System

PDQ Scaling Digital Engagement

PDQ, known for fresh, fast, made-from-scratch food, wanted to generate buzz for its new “Tender Luvin’ Subs.” To stand out in a crowded fast-casual space, the brand needed a creative, guest-focused campaign. Acquired Taste delivered with a playful, interactive approach that captured attention, boosted engagement and encouraged trial of the new subs.

  • Category: Casual Dining
  • Company Size: Medium
  • Region: Southeastern U.S.
  • Solution: Brand & Experience System, Performance & Lifestyle Marketing

11k+

LANDING PAGE SESSIONS

8k+

USERS

22%

NEW USERS VIA EMAIL

PDQ case study

The Challenge

When PDQ introduced its new Tender Luvin’ Subs, the brand needed more than traditional promotions. The goal was to create excitement around each flavor—honey mustard, ranch and spicy—while encouraging guests to interact with the brand and try the new items.

The Solution

Acquired Taste created an interactive “Taste Match” campaign inspired by contemporary dating apps. Guests could “meet their match” by taking a short quiz that paired them with a like-minded sub-personality. Key elements included:

  • Interactive Quiz: Fun, repeatable quiz connected guests with a sub flavor profile.
  • Email Campaigns: Engaging CTAs drove users to the landing page.
  • Social Media Activation: Playful Instagram profiles for each sub amplified reach and drove awareness.
  • Dynamic Design: Landing page design and copy reflected PDQ’s brand voice and playful energy.

The Results

The campaign delivered impressive engagement:

  • High Landing Page Traffic: Over 11,000 sessions generated strong awareness.
  • User Engagement: More than 8,500 users participated, many retaking the quiz for new outcomes.
  • Email Performance: 22% of new users came directly from email clicks.
  • Menu Awareness: By interacting with all three sub-personalities, guests were encouraged to try multiple new items.
PDQ case study
PDQ case study

The Details

Creative Concepting

Evolved from a simple quiz idea into a full dating-app-inspired experience that fit PDQ’s playful tone.

Design & Copy

Flavor profiles were written and styled like dating app bios, reinforcing brand personality.

Cross-Channel Promotion

Email and social media worked in tandem to drive traffic to the interactive landing page.

Engagement Loops

Randomized quiz questions kept the experience fresh, encouraging repeat engagement.

Why It Matters

This campaign showed the power of interactivity in restaurant marketing. By combining fun, brand personality and cross-channel promotion, PDQ not only launched new menu items but deepened guest engagement in a memorable way.

See What’s Possible

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