THE Challenge
Despite being a beloved American Grill and Sports House, Glory Days Grill’s website didn’t match its brand identity. Their in-restaurant experience was energetic, approachable and exciting, but the website lagged behind. Guests found it clunky to navigate, and the two-person marketing team struggled with updates that required constant dev support.
THE Solution
Acquired Taste rebuilt the Glory Days Grill website from the ground up, keeping the brand’s purpose—great food, shared wins and sports—at the center of every decision. The new site features a guest-first design with elevated visuals, intuitive navigation and a custom CMS built for non-technical users. The result is a scalable, engagement-driven site that’s as seamless for guests to explore as it is for the marketing team to manage. Key improvements included:
- Decluttered UI: The website was redesigned with a clean, modern interface that put the guest experience first.
- Upgraded Visuals: Elevated imagery and branding brought the digital experience in line with the quality of the in-restaurant dining experience.
- Streamlined Navigation: Intuitive navigation paths made it easy for guests to explore menus, find locations, and take advantage of promotions.
- Custom CMS: A custom-built CMS gave the marketing team full independence, allowing non-technical users to update menus, locations and promotions without outside support.
THE Results
The new Glory Days Grill website brings the brand’s energy to life. Guests now enjoy faster load times, smoother navigation and personalized experiences that reflect the excitement of dining in the restaurant. Other post-launch impacts included:
- Mobile-First Performance: The new site delivered faster load times and a seamless guest experience across all devices.
- Guest-Friendly Design: Intuitive user flows made it easier for guests to place online orders, explore catering options, join loyalty programs and engage with promotions.
- Operational Efficiency: A streamlined CMS empowered the Glory Days team to easily manage menus, update locations and schedule day-parted promotions without outside support.
- Brand Alignment: The refreshed digital presence mirrored the in-restaurant atmosphere while elevating omnichannel guest engagement.